Epson Remote Services integrated into MPS Monitor platform to simplify print management and remote fleet service

Epson and MPS Monitor have enabled a ‘one-stop-shop’ platform for channel partners and print dealers; amalgamating print and fleet management systems with Epson’s Remote Services (ERS) solution. Using Epson’s open API, access to ERS has been integrated into the MPS Monitor platform, simplifying processes and improving fleet management efficiency.

ERS is a free, cloud-based monitoring and management system that delivers advanced remote diagnostics for Epson business inkjet devices. ERS helps to optimise engineer resources and on-site visits by enabling remote operations on devices, reducing CO2 emissions and the environmental impact of travel.

By integrating ERS within its print and fleet management platform, MPS Monitor has created a solution to improve total fleet management efficiency, making it easy for dealers to access a ‘total’ view of fleet performance within one place.

Patrick Perrot, Epson Europe says: “Collaboration is a cornerstone to Epson’s growth ambition. Opening our API to enable ISVs to develop solutions using our products is a logical move. In the case of MPS Monitor, integration of our ERS solution into its print and fleet management platform enables an improved experience for Epson dealers and resellers”.

Nicola De Blasi, CEO at MPS Monitor says: “Integrating access to Epson’s ERS solution into our platform makes it easier and quicker for fleet managers to gain a total view of fleet performance and health. Feedback so far has been extremely positive. Ultimately, we are committed to making print fleet management as efficient as possible and this is a further step to ensuring that.”



About MPS Monitor

With more than 1.500.000 printing devices and 39 billion pages monitored each year in over 260,000 end users, MPS Monitor is one of the major global IoT printer monitoring software solutions for the provision of Managed Print Services. MPS Monitor provides a complete SaaS platform for monitoring and managing printers. It is available as a cloud service, and comes equipped with a full set of APIs for integrating external software solutions. Its highly scalable and high-performing data collection technology allows Dealers/VARs, large end-users, manufacturers, and retailers of printer consumables, to satisfy all needs associated with the management of printing devices, including recording page volumes, with controlled, automated supply of toner and associated consumables.

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Author profile

Matina Vorria

Marketing Service Specialist, Epson Greece

About Epson

Epson is a global technology leader dedicated to co-creating sustainability and enriching communities by leveraging its efficient, compact, and precision technologies and digital technologies to connect people, things, and information. The company is focused on solving societal issues through innovations in home and office printing, commercial and industrial printing, manufacturing, visual and lifestyle. Epson will become carbon negative and eliminate use of exhaustible underground resources such as oil and metal by 2050.

Led by the Japan-based Seiko Epson Corporation, the worldwide Epson Group generates annual sales of around JPY 1 trillion.

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