First 3-in-1 cheque scanner and printer from Epson aims to improve customer service

19th March 2012 – Epson has announced that it is drawing on its expertise in supplying products to the financial services sector, to launch in the Middle East the TM-S9000MJ: the first true all-in-one cheque scanner/printer and receipt printer. For financial institutions in the region striving to increase customer satisfaction, the TM-S9000MJ will help realise this goal, while saving money, time and space at the transaction counter.

The TM-S9000MJ is designed to be truly integrated, combining double-sided colour scanning, endorsement inkjet printing and thermal receipt printing into one compact device. In addition to streamlining processing, this 3-in-1 format offers better economy than multiple devices by using less energy, reducing servicing and support costs, and removing the need to keep back-up stock of separate scanners and printers.

TM-S9000MJ sets new standards in speed and accuracy as well. Cheques can be scanned at speeds of up to 200 documents per minute, with automatic skew correction and background noise filtering ensuring scans are straight and legible. Photo ID cards and cut sheets can also be scanned quickly and precisely, and efficiency is further boosted with an outstanding MICR recognition accuracy of at least 99.9 percent.

Designed to help financial institutions improve customer service, the TM-S9000MJ has a very wide endorsement printing area of up to 16 lines. This allows all the necessary information to be printed for endorsement, and also enables cashiers to print cheques at the counter instead of in the back office, saving time and improving security by carrying out all processing in front of the customer.

Khalil El-Dalu, General Manager, Epson Middle East said: “The TM-S900MJ perfectly leverages Epson’s heritage in scanning and inkjet printing, and also draws on the company’s thermal printing expertise. The TM-S9000MJ can print grey scale thermal receipts at up to 300mm/sec while reducing paper usage by up to 30 percent. This 'paper save' feature works by printing the top of the next receipt before cutting the current one, and by reducing the line spacing without altering the content. We are confident that several financial institutions in the Middle East will look to benefit from the significant value offered by this product and in turn boost customer satisfaction levels.”   

Any operator can use the TM-S9000MJ without training – opening the paper paths is intuitive, as is replacing paper or the long-lasting ink cartridge. An LED indicates ink level status, helping avoid problems caused by illegible printouts.

About Epson

Epson is a global imaging and innovation leader that is dedicated to exceeding the vision of customers worldwide through its compact, energy-saving, high-precisiontechnologies, with a product line-up ranging from printers and 3LCD projectors for business and the home, to electronic and crystal devices.

Led by the Japan-based Seiko Epson Corporation,the Epson Group comprises over 70,000 employees in 106 companies around the world, and is proud of its ongoing contributions to the global environment and the communities in which it operates. http://global.epson.com

About Epson Europe

Epson Europe B.V., based in Amsterdam, is the Group’s regional headquarters for Europe,

Middle-East, Russia, and Africa. With a workforce of 2,400 employees, Epson Europe’s sales for fiscal year 2009 were 1,875million Euros. http://www.epson-europe.com

About Epson Middle East

Epson Middle East oversees Epson’s operations in the Middle East markets, in close coordination with Epson Europe. Headquartered in Dubai, United Arab Emirates, Epson Middle East works closely with a network of resellers and distributors across Bahrain, Egypt, Iran, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Syria and Yemen, ensuring the availability of its wide, technologically-advanced product range to businesses and consumers in the region. Epson Middle East has also recently opened an office in the Kingdom of Saudi Arabia, in line with its plans to consolidate its market presence.

http://www.epson.eu/int/en

Environmental Vision 2050  

http://eco.epson.com/