Epson announces new industrial smart glasses for remote assistance, workflow guidance and training

Epson announces new industrial smart glasses for remote assistance, workflow guidance and training

B2B AR technology comes of age as European companies invest $2.9 billion in 2024 [1].

Epson, the leading global projector brand [2], has released its newest generation of Augmented Reality (AR) industrial smart glasses designed to meet surging European demand for industrial applications such as remote assistance, workflow guidance and training.


Augmented Reality is one of the fastest growing emerging technologies and, according to new research by industry analysts IDC, European companies will invest $2.9 billion in AR in 2024. Manufacturing, resource and construction industries are expected to account for $1 billion in AR spending as it will help them manage costs, drive innovation and improve business performance [3].  

Thanks to the hands-free design, Epson’s new Moverio BT-45C industrial smart glasses are perfectly suited to meet the rising demand for AR. The smart glasses include a rugged head-mounted or hard-hat compatible headset, binocular Full HD see-through display, centred camera with autofocus and built-in audio, connecting to compatible external devices via USB Type-C connectivity. The BT-45CS includes the additional option of a custom-made intelligent controller that is compatible with a wide range of remote assistance and workflow guidance software applications.


Epson Moverio smart glasses can be used to connect on-site personnel with technical experts based remotely, so that information and guidance can be passed both visually and verbally using live two-way communications and help to resolve complex technical issues, assist with repair and maintenance and facilitate on-site training.  The benefits for businesses that use AR smart glasses can include faster response times, higher first-time fix rates, increased productivity, reduced travel costs and associated CO2 emissions, and a much better work experience with increased customer satisfaction. [4]

“AR technology has come of age and thanks to its unique Moverio smart glasses technology Epson is well positioned to meet the new demand,” comments Massimo Pizzocri, Vice President video projector sales and marketing at Epson Europe. “In the past two years, with the pandemic, we have seen a significant acceleration in the adoption of AR applications by our European customers. Moverio is a technology at the heart of digital transformation, meeting new demands for remote collaboration, hybrid workspaces and more efficient knowledge transfer.


Massimo concludes: “Epson has been developing smart glasses since 2011 and our newest generation of Moverio smart glasses are perfectly designed to meet the burgeoning demand for industrial applications in remote assistance, training and step-by-step guidance.”

Andrea Minonne, senior analyst at IDC, commented: “Of all the emerging technologies, augmented reality is helping companies become more digital, enabling use cases such as industrial maintenance, data visualization, and training.”

“AR is one of the fastest growing technologies with spending by European companies growing by 30% this year. Many companies are using AR to enable collaboration and deliver training, making businesses more resilient, dynamic, and successful.  Maintenance and training use cases combined will reach almost $600 million in 2024 and will represent more than 20% of the overall AR investments in Europe.”


The new Moverio BT-45 series – key features

The BT-45 series is based on Epson’s newest generation of Moverio smart glasses technology and offers users a range of advanced features including wider field of view (FOV), significantly increased HD display resolution, high contrast, an HD centred camera enabling users to easily share their point of view, and a comfortable, adjustable and easy-to-wear headset that can be worn over extended periods of time.

Key features of Epson’s BT-45 series smart glasses include:

  • Binocular, see-through Si-OLED display with increased display resolution - Full HD 1080p (1920 x 1080)
  • Wider 34-degree field of view (FOV) - equivalent to viewing a 120" screen from a distance of 5 metres.
  • Contrast ratio of 500,000:1 meaning unused display space appears truly transparent.
  • New headset design with advanced weight distribution for enhanced user comfort.
  • Flip up functionality - when the display is not in use it can be flipped up from the view of the user.
  • 8MP centred camera, built-in speaker and noise cancelling microphones for easy-to-use audio-visual communications.
  • Rugged design compliant with the MIL-STD-810H drop test, and IP52 rating.
  • Helmet attachment – can be mounted on most hard-hats found on the market.  
  • Includes ANSI Z87.1 compliant shades for indoor and outdoor use.
  • BT-45C has USB Type-C connectivity for connecting to compatible external Android and Windows devices (smartphones, tablets, computers). Compatible software applications are accessible on these external devices.
  • BT-45CS comes with the BO-IC400N Intelligent Controller, running Android 10 and is compatible with a wide range of remote assistance software and workflow applications, as well as custom applications developed for Moverio.

Where does it sit in the range?



Moverio BT-45CS includes Intelligent Controller


Epson’s new Moverio BT-45CS includes the option of an Intelligent Controller running Android for custom software integration. The Moverio Intelligent Controller has been tailor-made for a range of business applications. Featuring an integrated touchscreen, customised user interfaces, expandable memory up to 2TB and IPX2 rating for durability. The controller includes built-in Wi-Fi, Bluetooth, GPS, compass, accelerometer, gyroscope, camera with autofocus, flashlight, speaker, microphone and audio jack.



Case examples of Moverio smart glasses with real business benefits


Case examples of Moverio smart glasses used in remote assistance, workflow guidance and training include applications in pharmaceuticals ( Marchesini), rubber manufacturing ( Saargummi), food & drink ( Lavazza) and packaging ( Comexi). 


For more information on Epson’s remote assistance solutions see here







[1] IDC Worldwide Augmented and Virtual Reality Spending Guide V1 2022

[3] IDC Emerging Technologies Survey 2021 and Worldwide Augmented and Virtual Reality Spending Guide V1 2022

[4] Case examples of Moverio smart glasses used in remote assistance, demonstrating business benefits, include applications in pharmaceuticals ( Marchesini), rubber manufacturing ( Saargummi),  food & drink ( Lavazza) and packaging ( Comexi). 


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Author profile

Charlie de la Haye

PR and social media manager, Epson UK

About Epson

Epson is a global technology leader dedicated to co-creating sustainability and enriching communities by leveraging its efficient, compact, and precision technologies and digital technologies to connect people, things, and information. The company is focused on solving societal issues through innovations in home and office printing, commercial and industrial printing, manufacturing, visual and lifestyle. Epson will become carbon negative and eliminate use of exhaustible underground resources such as oil and metal by 2050.

Led by the Japan-based Seiko Epson Corporation, the worldwide Epson Group generates annual sales of around JPY 1 trillion.

Article Information

#AR, #Moverio, #Remote Assistance


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